FAQ
Parents
Do parents have to pay for Kidakech?
No. The search, the listings, the map and the contact requests are free, without creating an account.
How do I find an activity near me?
Write your search in one sentence ("dance for a 6-year-old girl in Marrakech") or choose a theme, a city, and an age. The map shows establishments around a neighborhood.
What do the practical info filters mean?
They report what the establishment declares: stroller access, parking, after-school hours, welcoming of children with special needs, parents accepted during the activity, language of the activity.
How do I contact a business?
On each listing, the "Request a callback" button forwards your request to the establishment, which will then respond directly. The Essential and Premium listings also display the phone number, WhatsApp number, and email address.
How long does it take to get a reply?
It depends on the establishment. If no one has replied after a few days, write to us using the contact form: we will follow up with the establishment.
What happens to my contact request?
It is sent to the chosen institution, with a copy to the Kidakech team, who ensure it arrives (and forward it themselves if the institution does not have an email address). It is deleted after 12 months. Kidakech does not use it for any advertising.
How do I get to a business?
Tap "Directions" on its card: on your phone, the Google Maps app will open with the route from your location.
Is the information checked?
Each listing and each edit is reviewed by the Kidakech team before publication. Schedules and prices are subject to change: please confirm with the establishment. If any information appears to be incorrect, please report it using the contact form.
What do "Premium member" and "Partner association" mean?
These are the options chosen by the establishment: they provide more information (direct contact, photos, news). They are not a quality label.
Is Kidakech available in Arabic and English?
Not yet: the site is currently in French. Arabic and English versions are planned.
Can I install Kidakech on my phone?
Yes: in your browser, choose "Add to Home screen". Kidakech will then open like an app, without needing to be downloaded from a store.
Businesses
How much does a listing cost?
The free listing is free and will remain so. The Essential and Premium packages, soon available on a semester or annual basis, will add direct contact information, opening hours, a gallery, video, and news: see the Pricing page. Registered associations receive the Premium listing for free.
How do I list my business?
Open the professional area, click on the "Register" tab. Sign in with Google, or receive a login link by email. Then complete "My Profile" in four steps and submit it for validation.
Do I need a password?
No. You log in with your Google account or with a link received by email, valid for 15 minutes. Your session remains open for 30 days on your device.
How long before it goes live?
The Kidakech team reviews each lesson, usually within 48 hours. You will receive an email when it is published, or when a correction is requested.
How do I edit my listing?
Log in to your professional account, open "My Profile", edit, and then submit. The online profile will remain visible while your changes are being reviewed.
Can I manage several businesses?
Yes, from the same professional space, with no extra cost for free listings. Each establishment has its own listing and its own plan.
How do I publish a news item?
News items are reserved for Premium and Association members: in the professional area, under "News", write your announcement, add a photo and send it. It will be published after review.
Can my association be listed?
Yes, it's free. In "My Profile," check "My establishment is a registered association" and attach the registration receipt. After verification, the profile will display "Partner Association." The receipt is never published.
How do I make an attractive listing?
A clear name, a precise description of your activities, and exact ages. Clear, landscape-format photos without editing or added text. An exact location on the map, at the entrance to the establishment. Completed link fields.
Which photo is shown in the lists?
The "Featured" photo on your listing: this is the one that appears in lists, on the map, and at the top of your listing. Choose a landscape-format photo.
How do I track visits to my listing?
The "Statistics" section of the professional area shows views, search appearances, and contact requests. Premium and Association members also see clicks on each button.
How do I delete my listing?
Write to [email protected] from your professional account address. The listing will be removed from the site, and your data deleted upon request.